Rental Policy

Deposits are non-refundable, no exceptions.

A valid credit card must be on file for all reservations, regardless of method of payment.

A picture ID and the credit card being charged must be presented at the beginning of charter to the chauffeur.

If charter runs over the scheduled end time an additional hour will be added with payment due at the beginning of that hour. Rates are in one hour increments. Your vehicle may be scheduled for another charter, thus making your vehicle unavailable for overtime.

All of our vehicles are NON-smoking. No vaping or smoking is allowed inside or outside vehicle within 10 feet. If smoking occurs in a vehicle, the charter will be terminated and no refund will be issued. A $300 fee will be assessed for each cigarette burn.

Alcohol will NOT be allowed in the vehicle if any passengers are under the age of 21. If this is found, the charter will be terminated immediately and no refund will be given.

No pets are allowed inside our vehicles.

No travel to overnight festivals. ex. Bonnaroo

The charter may be cancelled at any time, at the chauffeur’s discretion, if the client and/or guests become unruly or belligerent. No refunds will be given for any charter that is terminated.

There is a $300.00 clean up fee for vomit or any other bodily fluids excreted in the vehicle, plus any additional cost due to “down time” such as loss of business. There is a $75.00 clean up fee for drink spills.

The client will be charged for any damages that are caused by his/her and/or their guest. There will be a $10.00 fee assessed for each broken or missing glass. There will be a $70.00 fee assessed for each broken or missing decanter. This also includes the loss of business because of “down time” for repairs.

RJ’s Royal Rides is not responsible for any articles left in the vehicle. Be sure to double check the vehicle at the end of your charter.

20% will be added to final bill, 10% is for gratuity coverage, 10% restocking and credit card fees.